Legal
Policies,
Kept Simple.
Everything you need to know about how VITREZA handles your data, orders, deliveries, and returns. Last updated November 11, 2026.
Privacy Policy
We collect only the information needed to process your orders, respond to your messages, and send the newsletters you sign up for. We never sell your personal data. You can request access to, correction of, or deletion of your data at any time by writing to hello@vitreza.com.
Terms & Conditions
By using the VITREZA website you agree to use it lawfully and respectfully. Product images are for illustration, prices are shown in USD, and all content on this site belongs to VITREZA unless stated otherwise.
Cookie Policy
We use essential cookies to keep the site running smoothly and optional analytics cookies to understand how visitors use it. You can change your cookie preferences in your browser settings at any time.
Shipping Policy
Orders are prepared within two working days. Delivery times depend on your location and chosen shipping service, and tracking details are shared by email once your order has been dispatched.
Returns Policy
If your order arrives damaged or incorrect, contact support@vitreza.com within 14 days of delivery and we will arrange a replacement or refund. For food safety reasons, opened products cannot be returned.